Frontline employees are constantly connected - 67% of them use their personal smartphones at work, regardless of their employer’s official policy.
Empowering your retail associates to use their personal devices as workplace tools is key to unlocking stellar customer service, valuable employee feedback, increased engagement, and more.
The best way to do this? Through an effective Bring Your Own Device (BYOD) policy.
In this webinar we’ll walk you through what you need to know about implementing BYOD. First, we'll discuss legal advice on what to consider when implementing BYOD for your stores. Then, Jessica Skillings, Director of Customer Success at Nudge Rewards, will outline how to make your BYOD program as successful as it can be.
Here's what our speaker will cover off:
- The benefits of BYOD
- How to create your BYOD policy
- How to successfully implement a BYOD policy
About Our Speakers
John Merrell, Labor and Employment Attorney at Ogletree Deakins
John Merrell is an attorney in the Ogletree Deakins’ Greenville, South Carolina office. John represents management in all aspects of labor and employment law, including drafting employee policies and employee relations. Practicing law for over a decade, John also has experience representing clients in commercial legislation.
Jessica Skillings, Director of Customer Success at Nudge Rewards
With extensive experience in project management, onboarding, and implementation, Jess prides herself on building lasting relationships with customers and partners. Passionate about people and leading technology, Jess is focused on inspiring large enterprises to connect with their employees in a meaningful way.
At Nudge, Jess has worked with retail and foodservice brands like Rogers Communications and Compass Group, to help them implement a mobile-first strategy. She has helped brands navigate the strategy and planning behind launching an employee app - and has mastered the recipe for success.