In this episode of Total Retail Talks, we hear how Nudge is used at DAVIDsTEA to help communicate quickly and directly with store associates, provide incentives for teams and individuals, and benefits overall business goals.
How DAVIDsTEA is using technology to improve store associate performance
About Our Speakers
Retail Operations Strategist & Leadership Coach
April is the Founder and President of retailu an online e-learning site that focuses on leadership development for retail managers. Previously, she worked in various sales and operations leadership roles at DAVIDsTEA, Holt Renfrew, and Laura Canada. While at DAVIDsTEA, as the VP of Retail Sales and Operations, April led the National Sales Director - U.S., Canadian Regional Managers, and Global Retail and Operations teams within the company.
Executive Editor of Total Retail
Joe is the executive editor of Total Retail overseeing the writing and editing of content for the quarterly print magazine. Additionally, he's also responsible for managing Total Retail's editorial webinars, hosting live events, and is a frequent host of Total Retail's podcast, Total Retail Talks. Prior to his time at Total Retail, Joe served as Senior Editor at Reed Technology and Information Services.