Jordan Ekers talks with Bart Egnal from The Humphrey Group on enabling brands to inspire frontline teams, in retail, foodservice, and hospitality, to deliver an exceptional customer experience.
Here’s what our speakers cover off:
- Inspiring frontline associates through a mobile app
- Engaged associates equal an improved customer experience
- Companies must communicate with a purpose
- Role of employees in brand success
Listen to the 35-minute podcast to learn more.