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4 tips for better frontline worker crisis communication
Want to keep your frontline workers feeling safe and engaged? These 4 foundational elements make it easy to communicate during a time of crisis.
Dear retailers: Here’s what your associates really, really want
I am writing to you on behalf of your frontline employees and their frustration when it comes to workplace practices.Do you remember playing broken telephone when you were younger? In order to communicate your message, it would be passed along a chain of...
The do’s and don’ts for coaching your sales team
Successfully coaching a sales team is difficult. As a sales rep, you have to navigate through a sales process that often has many steps, many challenges, and can in most cases be compared to climbing a steep uphill terrain to reach the peak - or to close...
4 tips for providing meaningful rewards & recognition
I think that we can all agree that employee engagement is crucial to the success of a business. I recently saw a great diagram called the “Engagement-Profit Chain”, which outlines the business value of employee engagement. It looks something like this:As...