Unlocking the potential of your frontline: Lessons from behavior science
The most competitive companies are taking cues from behavioral science to amplify performance among their people. With roots in public policy, “nudging” is gaining traction in workplaces for influencing employee behaviors in ways that drive results. Frontline employees face unique circumstances where positive nudges can really make a difference.
Watch our 50-minute webinar featuring acclaimed behavior science practitioner, Tim Houlihan to learn:
- The importance of supporting, empowering, and influencing frontline staff to meet consumer expectations
- Research that highlights the chacteristics of top performing teams in retail, foodservice, and hospitality
- Lessons from behavioral science that helps to improve employee communication, motivation, and knowledge-sharing
- Three key steps to optimizing your frontline workforce
- …and more!