Make 2020 the year of employee experience
Fluctuations in consumer confidence and a highly competitive labor market continue to add complexity to the industry, but the retailers who emerge as category leaders will be the experience-driven brands that focus on their employees as a key differentiator.
Watch our 45-minute webinar featuring acclaimed brand leadership expert and bestselling author, Denise Lee Yohn to learn:
- The importance and impact of employee brand engagement
- Real-world examples of employee brand engagement done right and how retailers can operationalize
- Culturally inspiring your employees to be brand ambassadors and tactically enabling them to deliver on customer experience
About the Speakers
Denise Lee Yohn
Brand Leadership Expert
Denise has 25+ years of experience working with world-class brands, speaking to thousands at international conferences, including TEDx, the Consumer Electronics Show, and the National Restaurant Show. By reverse-engineering great brands and exceptional organizations, she has worked with businesses to increase their competitive advantage, overcome challenges of changing landscapes, and engage both customers and employees.
Chief Customer Officer
Jordan is a recognized technology entrepreneur who has worked with many of North America’s most prominent retail and foodservice brands to help improve the customer experience. With extensive experience in customer loyalty, rewards strategy, and mobile technology, he co-founded Nudge Rewards to help brands find a better way to communicate, engage and reward employees for exceptional performance.