Deliver a standout in-store experience by empowering your associates
Perhaps more than any other retail category, human relationships are intensely important within the luxury in-store experience. Your store associates have a tremendous influence on the “moments that matter” in the customer journey. Are you empowering them to make the most of each interaction?
Download our 17-page Lookbook to learn more about:
- The points of shopper “intent” where store associates can make the most impact on in-store conversion
- How a mobile solution helps retailers surface best practices from high-performing locations, to replicate across all teams
- How employee engagement for the frontline ultimately results in a better customer experience
- Sample employee campaigns for luxury retail, aligned to cultural, tactical, and strategic goals