Lookbook:

Deliver a standout in-store experience by empowering your associates

 

Perhaps more than any other retail category, human relationships are intensely important within the luxury in-store experience. Your store associates have a tremendous influence on the “moments that matter” in the customer journey. Are you empowering them to make the most of each interaction?

 
Download our 17-page Lookbook to learn more about:
  • The points of shopper “intent” where store associates can make the most impact on in-store conversion
  • How a mobile solution helps retailers surface best practices from high-performing locations, to replicate across all teams
  • How employee engagement for the frontline ultimately results in a better customer experience
  • Sample employee campaigns for luxury retail, aligned to cultural, tactical, and strategic goals
 

 

Download now