Deliver a standout in-store experience by empowering your associates
The store offers retailers a unique and differentiating opportunity to explain brand vision and values through human interaction―with store associates having a tremendous influence on “moments that matter” in a customer journey. Are you empowering them to make the most of each interaction?
Download our 17-page Lookbook to learn more about:
- The points of shopper “intent” where store associates can make the most impact on in-store conversion
- How a mobile solution helps retailers surface best practices from high-performing locations, to replicate across all teams
- How employee engagement for the frontline ultimately results in a better customer experience
- Sample employee campaigns, aligned to cultural, tactical, and strategic goals