EBOOK

(RE)Opening for Business: Three-phase playbook for supporting your frontline associates

Frontline associates will play a more critical role than ever before, having a make-or-break impact on business survival and recovery, but in the race to capture market share, it’s easy to overlook this segment of your workforce. Your associates will require re-engagement and re-alignment through a phased approach that takes into account their unique needs at each stage.

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