Creating an engaged and knowledgeable frontline with Nudge
Brands continue to face an ongoing challenge of keeping frontline teams knowledgeable and engaged. With 83% of shoppers thinking they know more than store associates, companies must find innovative and engaging ways to educate and empower their frontline teams to deliver an exceptional customer experience.
Speaking with Anthony Lacavera, Founder and Chairman of Globalive Media, Lindsey Goodchild discusses how Nudge has helped companies drive change by connecting their frontline to information that helps them deliver on brand promise and key business results.
Watch the 5-minute video to learn more.
About the Speakers
Founder and CEO, Globalive Media
Anthony Lacavera is an entrepreneur, venture capitalist, and philanthropist. He is most known for taking on the Canadian wireless giants with his company WIND Mobile, which he sold for USD$1.3 billion.
CEO and Co-Founder
Lindsey Goodchild is the CEO and Co-Founder of Nudge Rewards. With extensive experience consulting in retail and hospitality, Lindsey has spent years working with global brands to understand employee behavior, improve the employee experience, and measurably impact frontline team performance.