[ON-DEMAND WEBINAR]
Mastering customer
& staff experiences
for reopening
& beyond
Presented by Nudge & Medallia
How will your brand ignite its frontline workforce to deliver a better customer experience and execute on-going operational changes with excellence?
Watch our 1-hour webinar to hear from industry leaders about key customer and employee considerations for reopening and beyond.
We’ll dig into the following topics:
- How retail and foodservice brands are navigating evolving operational challenges
- Strategies for re-engaging frontline teams to execute on customer experience
- Key customer and employee considerations to keep top of mind as brands settle into a “new normal
- …and more!
Our speakers

Rudy Irish
Director, Sales & Customer Experience
Staples Canada

Nicole Lanni
Consumer Insights Manager
Gap Inc.

Oliver Rodbard
Senior Vice President, Operations
Freshii

Erica James
Global Head of Retail Practice
Medallia
