Increase store profitability and brand loyalty
In today’s highly competitive retail environment, the store experience provides a unique opportunity for differentiation and empowered associates are key.
We work with leading retail brands on the following challenges
Drive behaviors that convert during the moments that matter most in the in-store journey.
Review areas of high or low knowledge and focus valuable coaching time where it’s needed most.
Executing promotions and limited-time offers
The execution of in-market initiatives separates good retailers from great. Arm your associates to deliver on the “last mile.”
Frontline managers have actionable insight on improving their location’s performance, right at their fingertips.
Employee engagement and retention
It’s more important than ever to keep up with employee expectations in a tight labor market. Familiar, two-way communication pathways keep associates engaged.
Rewards and recognition
Gamification, recognition, and leaderboards add an extra layer of engagement, while fostering friendly competition.
Customer experience and brand promise
Consumers are getting more and more educated before setting foot in a store. Avoid the “experience gap” by empowering associates to meet rising expectations.
Whatever your goals, Nudge employee campaigns can drive meaningful results.
Golf Town lifts store conversion by 8% with Nudge
Learn how this specialty retailer reinvented itself by investing in the store experience, including empowering retail associates.
The fourth transformation in retail: narrowing the experience gap
Customers are walking into stores more educated than ever, resulting in an experience gap between shoppers and store associates. Download our 15-page ebook on delivering a consistent customer experience by improving frontline experience.
Our ability to quickly and safely reopen was possible in large part to the partnership we have with Nudge. We’ve always put a priority on listening to our frontline associates, and during this unprecedented period, we’ve depended on store feedback at each stage of reopening, helping us stay agile without ever compromising on high standards of customer experience.
Marc Galloway, VP of Store Operations, Soft Surroundings
Ready to learn more?
The retailers who lead the pack are those who understand the impact of store associates on customer experience and profitability. Book a demo with us to learn how Nudge can help.