Deliver a memorable guest experience

Equip your guest-facing staff to deliver a consistent experience at each of your brand’s properties.

We work with hospitality brands on the following challenges

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Improving guest experience

Make the most of each and every guest interaction by driving the right employee behaviors.

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Improve sustainability

Drive awareness and adoption of sustainability initiatives across properties.

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Drive loyalty program membership

Keep loyalty program signups top of mind and inspire friendly competition to increase membership.

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Delivering brand promise

Your brand comes to life through guest-facing staff. Reinforce values with compelling brand and leadership content.

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Employee engagement

It’s more important than ever to keep up with employee expectations in a tight labor market. Familiar, two-way communication pathways keep staff engaged.

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Support franchisee operations

Strengthen direct lines of communication between guest-facing staff and head office.

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Reduce turnover

Nothing tarnishes your brand faster than understaffed properties. Improving frontline engagement and training is a proven strategy for reduced turnover.

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…and more!

Whatever your goals, Nudge employee campaigns can drive meaningful results.

Primer

Nudging frontline employees toward higher performance

How can “nudge theory” help hospitality brands empower their guest-facing staff? Download the overview to learn more about the behavior science behind our solution, as well as how one chain strengthens brand affinity with a remote frontline.

Primer: Nudging frontline employees toward higher performance
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Providing a great guest experience is at the core of what we do. With Nudge, we now have a

direct channel to reach our hotel staff and equip them with the training and information they need to do just that.

Nudge encourages team members to share best practices, recognize peers

for great work, and earn rewards for participating.

Steven Gilbert, Senior Manager of Franchise Services, Choice Hotels Canada

Hospitality

Ready to learn more?

The hospitality brands who thrive are the ones empowering their managers and employees to succeed. Book a demo with us to learn how Nudge can help.