Staff communications that bring your hospitality plan to life

Empower the people that bring your brand to life every day with a communication platform that’s proven to influence employee behaviors and drive better brand outcomes.

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Enable your workforce to drive the business forward

Welcome guests to your properties with a digital employee communication platform that empowers your staff to deliver a delightful, safe experience.
Drive location revenue
Drive location
revenue
Improve operational efficiency
Improve operational
efficiency
Increase Staff Retention
Increase staff
retention
Boost guest loyalty
Boost guest
loyalty

Choice Hotels Canada

Choice Hotels increased elite member recognition scores by 11%, leading to better guest experiences.

Learn more

Nudge product communications
Nudge product communications

Choice Hotels Canada

Choice Hotels increased elite member recognition scores by 11%, leading to better guest experiences.

Learn more

Nudge product communications

Drive location revenue

Drive revenue growth by ensuring your team is equipped with the knowledge they need to influence in-property guest spend.

  • Ensure teams have timely and relevant promotional knowledge to drive like-for-like growth
  • Source best practices on how to effectively up-sell room upgrades to drive revenue per available room
  • Uncover opportunities to upsell and cross-sell with tactics from the field, and scale revenue-generating behaviours

Improve operational efficiency

Ensure operational plans are consistently executed across locations by reinforcing new and existing protocols in real-time.

  • Educate cleaning service teams on cleanliness standards to ensure compliance
  • Train employees on new operational protocols, such as touchless check-in, to ensure a smooth guest experience
  • Source best practices on operational improvements

Improve operational efficiency

Ensure operational plans are consistently executed across locations by reinforcing new and existing protocols in real-time.

  • Educate cleaning service teams on cleanliness standards to ensure compliance
  • Train employees on new operational protocols, such as touchless check-in, to ensure a smooth guest experience
  • Source best practices on operational improvements

Loved by our customers and their employees

Customers and users agree that Nudge improves workforce communications.

“I love this app! It’s a great way to communicate with all the other Margaritaville locations around the world!”


CAILEE M., USER

“With Nudge, we have a direct channel to equip our hotel staff with the training and information they need.”


STEVE G., CUSTOMER

Increase staff retention

Optimize each stage of the employee lifecycle and create great experiences for staff, from their first day onwards, with communications proven to increase retention.

  • Improve onboarding efforts to optimize the first 30, 60, 90 days and increase satisfaction
  • Harness the power of peer recognition to build a culture of positive reinforcement and identify top performers in the field
  • Support teams with professional development plans to nurture their talents

Boost guest loyalty

Deliver a memorable and consistent experience across all of your locations to drive guest satisfaction, loyalty and likelihood to refer.

  • Drive loyalty objectives by empowering staff to engage guests in program benefits
  • Harness guest experience insights and enable employees to address improvement areas
  • Understand the drivers of great guest experiences, and scale key behaviors across your operations

Boost guest loyalty

Deliver a memorable and consistent experience across all of your locations to drive guest satisfaction, loyalty and likelihood to refer.

  • Drive loyalty objectives by empowering staff to engage guests in program benefits
  • Harness guest experience insights and enable employees to address improvement areas
  • Understand the drivers of great guest experiences, and scale key behaviors across your operations
Webinar
How to drive staff productivity and win in the “new normal”

Hear from Dan Leonard, President of Margaritaville, on how hotel brands can leverage engaging, real-time employee communications to mobilize their workforce and drive productivity.

Watch now

Discover Nudge

We’re here to support you and your workforce. Speak with an expert to learn how Nudge can meet the unique needs of your organization.

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