Restaurant communications that create better experiences
Positive employee-customer interactions are the number one driver of guest satisfaction. Equip teams with the tools they need to create memorable experiences and align operations.
Enable your workforce to drive the business forward
With an unprecedented amount of change in your operating models, it’s imperative to effectively communicate and engage associates with an application that is proven to drive better brand outcomes.
Drive location
revenue
Reduce food
cost
Increase staff
retention
Improve guest experiences
Margaritaville
“We’ve been so fortunate to have Nudge on our team; effectively reaching our staff in their most challenging times and preparing our partners and workforce for future opportunities to come.”
— Dan Leonard, President
Drive location revenue
Increase daily spend by arming your deskless workforce with the information they need to suggestively sell and drive repeat visits.
- Ensure on-site marketing material is set-up consistently to your brand and promotional standards
- Crowdsource upsell and cross-sell best practices from the field to scale revenue-generating behaviours
- Ensure your teams have the necessary product knowledge todrive like-for-like growth, across your locations
Reduce food cost
Mitigate food wastage through front-of-house and back-of-house training programs that educate teams on the financial and societal benefits of proper food preparation.
- Source best practices on how to reduce food waste across your operations
- Provide training on food preparation standards to ensure operational compliance across the field
- Ensure employees understand the broader impacts of food waste for your organization and society
Reduce food cost
Mitigate food wastage through front-of-house and back-of-house training programs that educate teams on the financial and societal benefits of proper food preparation.
- Source best practices on how to reduce food waste across your operations
- Provide training on food preparation standards to ensure operational compliance across the field
- Ensure employees understand the broader impacts of food waste for your organization and society
Loved by our customers and their employees
Customers and users agree that Nudge improves workforce communications.
“Nudge is very informative and provides our staff constant communication of what is going on at our restaurants.”
ETHAN T., USER
“After 25 years in franchising, I am excited to finally be able to communicate with every employee who helps make our customers happy.”
STEVE R., CUSTOMER
Increase staff retention
Optimize each stage of the employee lifecycle and create memorable experiences for staff, from their first day onwards, with communications proven to increase retention.
- Improve onboarding efforts to optimize the first 30, 60, 90 days and increase satisfaction.
- Harness the power of peer recognition to build a culture of positive reinforcement.
- Support teams with professional development plans to nurture their talents.
Improve guest experiences
Deliver a memorable, and consistent experience across all of your locations to drive satisfaction, loyalty, and likelihood to refer.
- Harness guest experience insights and enable staff to address improvement areas.
- Source best practices on how to bring your guest journey to life.
- Understand drivers of great experiences, and scale key behaviors across your operations.
Improve guest experiences
Deliver a memorable, and consistent experience across all of your locations to drive satisfaction, loyalty, and likelihood to refer.
- Harness guest experience insights and enable staff to address improvement areas.
- Source best practices on how to bring your guest journey to life.
- Understand drivers of great experiences, and scale key behaviors across your operations.
Research
Restaurant communications in the new world of work
Learn how foodservice organizations are keeping their operations agile with restaurant communications as safety and service procedures change.
Press
Dippin’ Dots deploys Nudge to help locations open safely
Learn how Dippin’ Dots uses Nudge to quickly and effectively communicate with frontline employees across franchise locations on safety training
Webinar
Drive staff productivity and win in the “new normal”
Hear from Mike Fiato, SVP of Customer Experience at Eurest, a division of Compass Group, and Dan Leonard, President of Margaritaville.