Retail Reinvention—An Associate-First Approach
Don’t miss our discussion at Future Stores on how to take an associate-first approach to retail reinvention. Jordan Ekers, Co-Founder & Chief Customer Officer at Nudge Rewards, will be joined by a special guest who will share their experience with transforming the role of the associate to make a mark in today’s ‘experience economy’. In this session, you’ll walk away with best-practices for:
- Engaging your frontline to deliver a consistent and exceptional customer experience
- Leveraging technology to improve productivity and increase profitability
- Surfacing ideas from the field and scale best-practices across your locations
- Impacting key metrics including in-store conversation, retention, and NPS
Meet Nudge at Future Stores
We’d love to chat with you about how we support retailers like Roots, DAVIDsTEA, and Golf Town engage their frontline managers and employees to improve team performance and increase profitability.