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With 98% of staff on Nudge, healthcare brand mobilizes workforce to activate wide-spread operational change

With the patient experience at the heart of everything they do, Jefferson Dental & Orthodontics (JDO) relies on a talented frontline workforce to provide compassionate, comfortable, and high-quality services. But, like many businesses, the widespread impacts of COVID-19 affected JDO, turning their operations upside down.

JDO knew that in order to reopen as quickly and safely as possible they needed to educate their deskless employees on new operations. Read our case study to learn how the healthcare brand mobilized their workforce and achieved:

  • An 85% employee engagement rate from internal communications
  • Confident teams that showcase a 99% knowledge rate on new brand pillars
  • Insights into ideas, feedback, and best practices from their frontline employees

“In times of uncertainty and rapid change, we couldn’t have asked for a more reliable partner. Nudge has enabled our teams to stay connected and motivated amidst a global pandemic, strengthening our culture and ability to help our patients in their time of need.”

— Mick McCormick, CEO

Golfing store with a retail associate and customer

With 98% of staff on Nudge, healthcare brand mobilizes workforce to activate operational change

With the patient experience at the heart of everything they do, Jefferson Dental & Orthodontics (JDO) relies on a talented frontline workforce to provide compassionate, comfortable, and high-quality services. But, like many businesses, the widespread impacts of COVID-19 affected JDO, turning their operations upside down.

JDO knew that in order to reopen as quickly and safely as possible they needed to educate their deskless employees on new operations. Read our case study to learn how the healthcare brand mobilized their workforce and achieved:

  • An 85% employee engagement rate from internal communications
  • Confident teams that showcase a 99% knowledge rate on new brand pillars
  • Insights into ideas, feedback, and best practices from their frontline employees
Read our case study today!

“In times of uncertainty and rapid change, we couldn’t have asked for a more reliable partner. Nudge has enabled our teams to stay connected and motivated amidst a global pandemic, strengthening our culture and ability to help our patients in their time of need.”

— Mick McCormick, CEO

Golfing store with a retail associate and customer