How to prepare your frontline for a post-COVID reality
What can you do now to prepare for re-opening? And how will you ensure that your workforce is ready? As retailers ask themselves these questions, one thing is clear—frontline associates will play a more critical role than ever before, having a make-or-break impact on business survival and recovery.
Watch our 30-minute webinar featuring acclaimed brand leadership expert and bestselling author, Denise Lee Yohn to learn:
- Strategies for engaging and maintaining relationships with furloughed employees
- Associate communication tactics to support business recovery
- How brands can accelerate productivity in a new world of heightened customer expectations
- …and more!