by Danielle Fernandes | Jan 29, 2020
Webinar:
Make 2020 the year of employee experience
Fluctuations in consumer confidence and a highly competitive labor market continue to add complexity to the industry, but the retailers who emerge as category leaders will be the experience-driven brands that focus on their employees as a key differentiator.
Watch our 45-minute webinar featuring acclaimed brand leadership expert and bestselling author, Denise Lee Yohn to learn:
- The importance and impact of employee brand engagement
- Real-world examples of employee brand engagement done right and how retailers can operationalize
- Culturally inspiring your employees to be brand ambassadors and tactically enabling them to deliver on customer experience
Watch now
Brand Leadership Expert
Denise has 25+ years of experience working with world-class brands, speaking to thousands at international conferences, including TEDx, the Consumer Electronics Show, and the National Restaurant Show. By reverse-engineering great brands and exceptional organizations, she has worked with businesses to increase their competitive advantage, overcome challenges of changing landscapes, and engage both customers and employees.
Chief Customer Officer
Jordan is a recognized technology entrepreneur who has worked with many of North America’s most prominent retail and foodservice brands to help improve the customer experience. With extensive experience in customer loyalty, rewards strategy, and mobile technology, he co-founded Nudge Rewards to help brands find a better way to communicate, engage and reward employees for exceptional performance.
by Danielle Fernandes | Nov 26, 2019
Webinar:
Unlocking the potential of your frontline: Lessons from behavior science
The most competitive companies are taking cues from behavioral science to amplify performance among their people. With roots in public policy, “nudging” is gaining traction in workplaces for influencing employee behaviors in ways that drive results. Frontline employees face unique circumstances where positive nudges can really make a difference.
Watch our 50-minute webinar featuring acclaimed behavior science practitioner, Tim Houlihan to learn:
- The importance of supporting, empowering, and influencing frontline staff to meet consumer expectations
- Research that highlights the chacteristics of top performing teams in retail, foodservice, and hospitality
- Lessons from behavioral science that helps to improve employee communication, motivation, and knowledge-sharing
- Three key steps to optimizing your frontline workforce
- …and more!
Watch now
Chief Behavioral Strategist
Tim is the founder of BehaviorAlchemy, a consultancy that applies a behavioral lens to improve the lives of workers, customers, and policymakers. He is a prominent guest lecturer at global academic institutions and speaker at behavioral symposiums. Tim co-founded Behavioral Groovers, a meetup and podcast with listeners in more than 100 countries.
Chief Customer Officer
Jordan is a recognized technology entrepreneur who has worked with many of North America’s most prominent retail and foodservice brands to help improve the customer experience. With extensive experience in customer loyalty, rewards strategy, and mobile technology, he co-founded Nudge Rewards to help brands find a better way to communicate, engage and reward employees for exceptional performance.
by Danielle Fernandes | Jun 25, 2019
Webinar:
BYOD for foodservice: How to implement your policy
Labor and Employment Attorney at Ogletree Deakins
John Merrell is an attorney in the Ogletree Deakins’ Greenville, South Carolina office. John represents management in all aspects of labor and employment law, including drafting employee policies and employee relations. Practicing law for over a decade, John also has experience representing clients in commercial legislation.
Director, Customer Strategy at Nudge Rewards
With extensive experience in customer strategy, implementation and project management, Jess prides herself on building lasting relationships with customers and partners. Coming from the world of employee engagement at Achievers, Jess is passionate about empowering people and inspiring large enterprises to connect with their employees in a meaningful way.
by Danielle Fernandes | Jun 25, 2019
Webinar:
BYOD for retail: How to implement your policy
Labor and Employment Attorney at Ogletree Deakins
John Merrell is an attorney in the Ogletree Deakins’ Greenville, South Carolina office. John represents management in all aspects of labor and employment law, including drafting employee policies and employee relations. Practicing law for over a decade, John also has experience representing clients in commercial legislation.
Director, Customer Strategy at Nudge Rewards
With extensive experience in customer strategy, implementation and project management, Jess prides herself on building lasting relationships with customers and partners. Coming from the world of employee engagement at Achievers, Jess is passionate about empowering people and inspiring large enterprises to connect with their employees in a meaningful way.
