Denise has 25+ years of experience working with world-class brands, speaking to thousands at international conferences, including TEDx, the Consumer Electronics Show, and the National Restaurant Show. By reverse-engineering great brands and exceptional organizations, she has worked with businesses to increase their competitive advantage, overcome challenges of changing landscapes, and engage both customers and employees.

Brennan brings 15 years of expertise in the space of employee engagement and customer experience intelligence. One of the industry’s most thoughtful CX practitioners, Brennan shares Nudge’s passion for the inextricable link between customer and employee experience and plays a pivotal role in helping forward-thinking brands unlock the potential of their associates.

Denise has 25+ years of experience working with world-class brands, speaking to thousands at international conferences, including TEDx, the Consumer Electronics Show, and the National Restaurant Show. By reverse-engineering great brands and exceptional organizations, she has worked with businesses to increase their competitive advantage, overcome challenges of changing landscapes, and engage both customers and employees.

Jordan is a recognized technology entrepreneur who has worked with many of North America’s most prominent retail and foodservice brands to help improve the customer experience. With extensive experience in customer loyalty, rewards strategy, and mobile technology, he co-founded Nudge Rewards to help brands find a better way to communicate, engage and reward employees for exceptional performance.

Tim is the founder of BehaviorAlchemy, a consultancy that applies a behavioral lens to improve the lives of workers, customers, and policymakers. He is a prominent guest lecturer at global academic institutions and speaker at behavioral symposiums. Tim co-founded Behavioral Groovers, a meetup and podcast with listeners in more than 100 countries.

Jordan is a recognized technology entrepreneur who has worked with many of North America’s most prominent retail and foodservice brands to help improve the customer experience. With extensive experience in customer loyalty, rewards strategy, and mobile technology, he co-founded Nudge Rewards to help brands find a better way to communicate, engage and reward employees for exceptional performance.

John Merrell is an attorney in the Ogletree Deakins’ Greenville, South Carolina office. John represents management in all aspects of labor and employment law, including drafting employee policies and employee relations. Practicing law for over a decade, John also has experience representing clients in commercial legislation.

With extensive experience in customer strategy, implementation and project management, Jess prides herself on building lasting relationships with customers and partners. Coming from the world of employee engagement at Achievers, Jess is passionate about empowering people and inspiring large enterprises to connect with their employees in a meaningful way.