Webinar – Unlocking the potential of your frontline: Lesson from behavior science

Webinar – Unlocking the potential of your frontline: Lesson from behavior science

Webinar:

Unlocking the potential of your frontline: Lessons from behavior science

 

The most competitive companies are taking cues from behavioral science to amplify performance among their people. With roots in public policy, “nudging” is gaining traction in workplaces for influencing employee behaviors in ways that drive results. Frontline employees face unique circumstances where positive nudges can really make a difference.

Watch our 50-minute webinar featuring acclaimed behavior science practitioner, Tim Houlihan to learn:
  • The importance of supporting, empowering, and influencing frontline staff to meet consumer expectations
  • Research that highlights the chacteristics of top performing teams in retail, foodservice, and hospitality
  • Lessons from behavioral science that helps to improve employee communication, motivation, and knowledge-sharing
  • Three key steps to optimizing your frontline workforce
  • …and more!

Watch now

About the Speakers

Tim Houlihan
Tim Houlihan

Chief Behavioral Strategist

Tim is the founder of BehaviorAlchemy, a consultancy that applies a behavioral lens to improve the lives of workers, customers, and policymakers. He is a prominent guest lecturer at global academic institutions and speaker at behavioral symposiums. Tim co-founded Behavioral Groovers, a meetup and podcast with listeners in more than 100 countries.

Jordan Ekers
Jordan Ekers

Chief Customer Officer

Jordan is a recognized technology entrepreneur who has worked with many of North America’s most prominent retail and foodservice brands to help improve the customer experience. With extensive experience in customer loyalty, rewards strategy, and mobile technology, he co-founded Nudge Rewards to help brands find a better way to communicate, engage and reward employees for exceptional performance.

BYOD for foodservice: How to implement your policy

BYOD for foodservice: How to implement your policy

Webinar:

BYOD for foodservice: How to implement your policy

About the Speakers

John Merrell
John Merrell

Labor and Employment Attorney at Ogletree Deakins

John Merrell is an attorney in the Ogletree Deakins’ Greenville, South Carolina office. John represents management in all aspects of labor and employment law, including drafting employee policies and employee relations. Practicing law for over a decade, John also has experience representing clients in commercial legislation.

Jess Skillings
Jess Skillings

Director, Customer Strategy at Nudge Rewards

With extensive experience in customer strategy, implementation and project management, Jess prides herself on building lasting relationships with customers and partners. Coming from the world of employee engagement at Achievers, Jess is passionate about empowering people and inspiring large enterprises to connect with their employees in a meaningful way.

BYOD for retail: How to implement your policy

BYOD for retail: How to implement your policy

Webinar:

BYOD for retail: How to implement your policy

About the Speakers

John Merrell
John Merrell

Labor and Employment Attorney at Ogletree Deakins

John Merrell is an attorney in the Ogletree Deakins’ Greenville, South Carolina office. John represents management in all aspects of labor and employment law, including drafting employee policies and employee relations. Practicing law for over a decade, John also has experience representing clients in commercial legislation.

Jess Skillings
Jess Skillings

Director, Customer Strategy at Nudge Rewards

With extensive experience in customer strategy, implementation and project management, Jess prides herself on building lasting relationships with customers and partners. Coming from the world of employee engagement at Achievers, Jess is passionate about empowering people and inspiring large enterprises to connect with their employees in a meaningful way.