WEBINAR

Serving frontline excellence: How to drive staff productivity

How can restaurants leverage agile employee communications to activate their frontline workforce and drive productivity? Watch our 45-minute webinar to hear strategies from Mike Fiato, SVP of Customer Experience at Eurest and Dan Leonard, President of Margaritaville.

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WEBINAR

How to build resilient teams

With looming uncertainties for the future, how can retailers prepare their frontline teams to embrace change and rise in the face of adversity? Watch our 20-minute webinar to hear from Matt Fay, VP of Human Resources at Sporting Life Group.

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WEBINAR

Mastering customer and staff experiences

How will your brand ignite its frontline workforce to deliver a better customer experience and execute on-going operational changes with excellence? Watch our 1-hour webinar to hear from industry leaders about key customer and employee considerations for reopening and beyond.

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WEBINAR

Prepare your store associates for the “next normal”

How will you ensure that your brand will thrive in the new retail world order? Watch our 45-minute webinar featuring Marc Galloway, VP of Store Operations at Soft Surroundings to learn:

• The importance of understanding consumer preferences of tomorrow
• Blueprints for reopening and beyond
• How to activate a “new normal” by engaging your associates
• …and more!

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WEBINAR

How to prepare your frontline for a post-COVID reality

Watch our 30-minute webinar featuring acclaimed brand leadership expert and bestselling author, Denise Lee Yohn to learn:

• Strategies for engaging and maintaining relationships with furloughed employees
• Associate communication tactics to support business recovery
• How brands can accelerate productivity in a new world of heightened customer expectations
• …and more!

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