In our third episode of Coffee with Leaders, Lindsey sits down with Michelle Bythewood, President at Salata, to discuss the new realities in foodservice, and how brands can ensure the safety of employees and customers while maintaining sales. Tune in to learn more.
[Runtime – 10:00]
In our second episode of Coffee with Leaders, Lindsey sits down with Worth Darling, Director of Retail Innovation at Vans to talk about the new world of retail, what it means for the physical store, and how retailers can balance brand promise with the needs of customers and employees. Tune in to learn more.
[Runtime – 17:38]
In our first episode of Coffee with Leaders, Lindsey sits down with Chris Richardson, VP of Store Operations at Party City to talk about re-educating customers for a successful new world CX, driving engagement and loyalty as associates return to stores, and how leaders can build trust with their frontline, during this pivotal time. Tune in to learn more. [Runtime – 18:58]
Lindsey Goodchild chats with Rich Adam, Managing Director, Technology Sector at PwC Canada sharing her journey to building Nudge Rewards, diving into the importance of having investors with relevant sector experience and a team that can laugh while under pressure.
Managing Director, Technology Sector
CEO and Co-Founder
Lindsey Goodchild is the CEO and Co-Founder of Nudge Rewards. With extensive experience consulting in retail and hospitality, Lindsey has spent years working with global brands to understand employee behavior, improve the employee experience, and measurably impact frontline team performance.
Jordan Ekers talks with Bart Egnal from The Humphrey Group on enabling brands to inspire frontline teams, in retail, foodservice, and hospitality, to deliver an exceptional customer experience.
President & Chief Executive Officer
Chief Customer Officer
Jordan is a recognized technology entrepreneur who has worked with many of North America’s most prominent retail and foodservice brands to help improve the customer experience. With extensive experience in customer loyalty, rewards strategy, and mobile technology, he co-founded Nudge Rewards to help brands find a better way to communicate, engage and reward employees for exceptional performance.