Industry: Apparel

Industry: Apparel

Lookbook:

Deliver a standout in-store experience by empowering your associates

 

Perhaps more than any other retail category, apparel offers an intensely personal and tactile shopping experience. Your store associates have a tremendous influence on the “moments that matter” in the customer journey. Are you empowering them to make the most of each interaction?

 
Download our 17-page Lookbook to learn more about:
  • The points of shopper “intent” where store associates can make the most impact on in-store conversion
  • How a mobile solution helps retailers surface best practices from high-performing locations, to replicate across all teams
  • How employee engagement for the frontline ultimately results in a better customer experience
  • Sample employee campaigns for apparel retail, aligned to cultural, tactical, and strategic goals
 

 

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Ingredients for a thriving frontline: Gen Z with a side of mobile

Ingredients for a thriving frontline: Gen Z with a side of mobile

Ebook:

Ingredients for a thriving frontline: Gen Z with a side of mobile

 

Exploring the preferences of the emerging workforce you need to engage and inspire

While foodservice continues to see exponential growth, the industry faces rising staffing difficulties. The solution? Leveraging Gen Z behaviors and expectations to create innovative working environments that speak to an entire frontline workforce helping improve training, communication, and engagement, while also being a powerful competitive advantage in a tight labor market.

 

Download the 15-page ebook to discover:
  • The top staffing challenges in foodservice
  • Behaviors and preferences of Gen Z that help attract and retain top talent
  • How employee-focused mobile technology is helping brands conquer operational challenges while meeting the needs of their entire frontline workforce
  • The four key ingredients to building and sustaining a successful mobile program

 

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Industry: Beauty and Cosmetics

Industry: Beauty and Cosmetics

Lookbook:

Deliver a standout in-store experience by empowering your associates

 

While every retailer with a physical footprint strives for a memorable in-store experience, it’s a make-or-break concept for beauty & cosmetics. Your store associates have a tremendous influence on the “moments that matter” in the shopper journey. Are you empowering them to make the most of each interaction?

 

Download our 16-page Lookbook to learn more about:
  • The points of shopper “intent” where store associates can make the most impact on in-store conversion
  • How a mobile solution helps retailers surface best practices from high-performing locations, to replicate across all teams
  • How employee engagement for the frontline ultimately results in a better customer experience 
  • Sample employee campaigns for beauty and cosmetics retail, aligned to cultural, tactical, and strategic goals

 

Download now

The fourth transformation in retail: Narrowing the experience gap

The fourth transformation in retail: Narrowing the experience gap

Ebook:

The fourth transformation in retail: Narrowing the experience gap

 

Retailers continue to invest heavily in building more memorable experiences, both in-store and online, yet fail to address one of the most critical parts of their relationship with loyal shoppers—the human interaction between their own frontline associates and customers.

With 82% of global consumers wanting more human interaction in their customer experience, frontline staff play a crucial role in the customer journey and need the right tools and information to influence transactional behavior, which brings us to the fourth transformation in retail.

Download the 15-page ebook to learn more.

 

Download now