Webinar | Presented by Nudge & Medallia

Mastering customer
& staff experiences
for reopening
and beyond


Register for our 1-hour webinar

Tuesday, July 21, 12PM ET

With easing COVID-19 restrictions across North America,
the retail and foodservice industries are dealing with new challenges and unprecedented levels of change, for both customers and frontline employees. New operational procedures and mandates are being implemented rapidly to meet elevated customer expectations.

How will your brand ignite its frontline workforce to deliver a better customer experience and execute on-going operational changes with excellence?

Join us for a 1-hour webinar on Tuesday, July 21 at 12 PM to hear from industry leaders all about key customer and employee considerations for reopening and beyond.

Reserve your spot

Our Speakers

Shannon Katschilo

Shannon Katschilo

General Manager & VP | Medallia Canada

Shannon Katschilo has enjoyed over 10 years working within the B2B SaaS space. Shannon started her career at Achievers, later acquired by Blackhawk Network Holdings Inc., where she worked with organizations across North America to increase employee engagement. Her commitment to driving customer success resulted in a significant increase in employee and customer engagement. In her current role, GM of Medallia Canada, she leads a team of passionate Medallians across the country who work with Canada’s most iconic brands to deliver superior customer and employee experiences.
Brennan Wilkie

Brennan Wilkie

Chief Revenue Officer | Nudge Rewards

Brennan, the CRO at Nudge, brings 15 years of expertise in the space of employee engagement and customer experience intelligence. One of the industry’s most thoughtful CX practitioners, Brennan shares Nudge’s passion for the inextricable link between customer and employee experience and plays a pivotal role in helping forward-thinking brands unlock the potential of their associates.