The frontline communications platform that drives results
Streamline communication and provide frontline teams with information, insights, and inspiration they need to do great work every day.
Empowered employees deliver exceptional experiences
We help experience-driven brands optimize their customer experience, drive same-store sales, and improve employee retention.
“We’re grateful to have had the foresight to invest in technology that connects our brand and franchises with frontline staff and are finding it more useful now that we’re adapting rapidly to modifications of COVID-19 training.”
Dippin’ Dots and Doc Popcorn
Golf Town lifted in-store conversion by 8% with Nudge
Nudge has become “the backbone of our communication with the frontline”
Fred LeCoq, CMO, Golf Town, The Globe & Mail, August 2019
Our customers design programs that inspire and influence frontline teams
Deliver targeted, bite-sized content to improve knowledge and execution across locations.
Voice of the employee
Pulse surveys and two-way feedback are designed to source ideas and best practices straight from the frontline
Inspire frontline teams by encouraging peer-to-peer recognition with Nudge Cheers.
Use your CX data to identify gaps in the customer experience and then close those gaps with Nudge content
Optimize the associate onboarding experience with trigger-based nudges to drive brand advocacy, productivity, and retention
Reporting and performance
Surface powerful insights to optimize the performance of the field, driving better financial outcomes across locations.
Deliver a standout in-store experience by empowering your associates
In apparel, there’s a powerful human factor between shoppers and the interaction that takes place with store associates. When you put the right tools in the hands of your employees, it’s amazing what can happen.